Customer and Prospective Customer Personal Information
Etaluma collects and stores all information you provide us in any way including via our website, including but not limited to your name, address and other contact information (e.g., email address, country, street address, phone numbers, field of work, Products of interest). We use this information to sell our Products, conduct sales and marketing activities, and customize our communications and services in order to serve you better.
We may receive and store certain types of information automatically whenever you interact us. We may use “cookies,” and we may obtain certain types of information when your browser accesses the Etaluma website.
The following information may be collected automatically: Internet protocol (IP) address of your computer; browser type and version, operating system, and platform; purchase history; the full Uniform Resource Locator (URL) you use to access our website, including date and time; and webpages, Products or information that you viewed. During some visits, we may use software tools to measure and collect session information, including page response times, download errors, length of visits to certain pages and page interaction information (such as scrolling and clicks).
Information from other sources: We might receive information about you from other sources (e.g., other websites and scientific journals) and add it to our account information.
Cookies are little data packages we transfer to your computer to enable our systems to recognize your browser. With most browsers, it is possible to prevent or restrict acceptance of cookies by your computer. However, please note that cookies may be required to use some of our website’s features.
Personal Information to Third Parties
Etaluma does not sell your information to others. We share your information only with our worldwide Distributors or to the extent necessary for technical reasons, especially when using third party service providers.
We use other companies and individuals worldwide to perform certain functions for us. These may include delivering packages, sending email and postal mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links, and processing credit card payments. These entities have access to personal information needed to perform their functions but may not use it for any other purposes.
We will also disclose your personal information if we believe that such disclosure is required to comply with legal provisions or legitimate requests from authorities. We may also disclose such information to enforce our agreements or safeguard other rights of Etaluma. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
Third-Party Advertisers and Links to Other Websites
Our site may include third-party advertising and links to other websites. We do not provide any personal information to these entities that would make you personally identifiable (except to our worldwide Distributors).
You can access and review the personal information we have stored about you. Please send a request using our Contact Us form or email firstname.lastname@example.org. Let us know any errors or omissions so we can make the necessary changes.
If you do not want to receive e-mail or other mail from us or only wish to receive certain mail, please let us know. Please note that due to necessary processing time it is possible that you may receive communication from us for some time after you request not to receive it. In the case of questions or comments, please use the Contact Us form or email email@example.com.
You may request us to entirely delete personal information stored at Etaluma. Please send a letter to our address provided on the Contact Us webpage. However, due to legal requirements, we may be obliged to maintain your information or parts thereof for a certain period of time. In such cases, your information will be marked as “blocked” and will not be used for other purposes except those required by law or authorized by you.
Please note that after deleting your personal information we will be unable to provide you with any information or documents regarding your prior relationship with Etaluma. In addition, we will be unable to verify that you have requested deletion of your data. This may lead to you being included again in the customer list and/or to receiving communication from us if we rightfully receive your information again.
Applicability and Revisions
If you have questions or concerns, please Contact Us.